Felyx

FELYX

Informatie

Carrier: felyx

Felyx offers flexible, electric shared scooters. You can rent the scooters for €0.30 per minute from various locations in the city and you can return them anywhere in the service area.

How does it work?

Preparation
  • We want to improve the service for users with our app. Our app contributes to this by, among other things, better insight into travel budgets and accountability for travel transactions;
  • We want to have simple actions performed by the user himself so that our customer service can pay more attention to personal guidance in the mobility transition. The user also has to call customer service less often because more actions can be performed independently in the app;
  • The app makes it possible to allocate a fixed or periodic boost budget to a participant to try out mobility. Travel transactions and settlement of the spent budget all take place within the app;
  • We can easily add transactions from sharing mobility providers within the app. This also makes it possible to add local providers of shared mobility to the offer within a project;
  • At the end of a project, users can choose to travel independently with the Dumoco card and app.
Redeem voucher code
  • In the app, press the heading 'my account' and then 'promo codes'. You can now enter your voucher code.
Reserve a Felyx scooter
  • Turn on the location service on your phone to find the nearest Felyx scooter. You will see a message on your screen asking for this.
  • Select a scooter at your desired location on the map in the app and press 'book'.
  • You then have 15 minutes to find your Felyx scooter.
  • Found your reserved Felyx scooter? Press 'start' and you can drive. Lots of fun!
Start driving
  • After the e-scooter has been activated with the Felyx app, press the gray button to the right of the handlebars. The standard is now unlocked. By gently pushing the e-scooter to the previous position, with your left hand on the left handle and your right hand on the rear bracket, the e-scooter rolls off the stand and is ready to drive away!
  • Please note: you can only lock the e-scooter within the service area. You can see in the app where the service area is.
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